Privacy Policy

Welcome to PharmaOneBD (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.pharmaonebd.com, use our services, or purchase products from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Email Address
• Phone Number
• Delivery Address
• Billing Information
• Date of Birth (if required)
• Account Login Information

Order Information

• Products purchased
• Order history
• Payment details (excluding full card information)

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Cookies and tracking information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Create and manage your account.
• Provide customer support.
• Communicate regarding orders, promotions, and updates.
• Improve our website and services.
• Prevent fraud and unauthorized transactions.
• Comply with legal and regulatory obligations.

3. Prescription Information

Certain medicines may require a valid prescription. Any prescription uploaded to our website will be used solely for order verification and regulatory compliance purposes. Prescription documents are handled securely and are not shared without lawful necessity.

4. Payment Information

Payments made through our website are processed through secure third-party payment gateways. PharmaOneBD does not store your complete debit or credit card information on its servers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality.
• Remember your preferences.
• Analyze website traffic and user behavior.
• Deliver personalized content and promotions.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Delivery and logistics partners.
• Payment service providers.
• Technology and hosting service providers.
• Government or regulatory authorities when required by law.
• Professional advisers and legal consultants when necessary.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to:

• Provide our services;
• Fulfill legal and regulatory obligations;
• Resolve disputes;
• Enforce our agreements and policies.

9. Your Rights

You may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your data, subject to legal requirements.
• Withdraw consent for marketing communications.
• Request information about how your data is processed.

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children without parental or legal guardian consent.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party websites they visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

PharmaOneBD
Website: www.pharmaonebd.com
Email: pharmaonebd@gmail.com
Phone: +8801335663399
Address: Kazir Dewri, Lane No. 2, Chattogram