Terms & Conditions

Welcome to PharmaOneBD (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of the website www.pharmaonebd.com and all services, products, and features offered through our platform.

By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into binding agreements.
• The information you provide is accurate and complete.

2. Products and Services

PharmaOneBD provides online access to:

• Prescription medicines
• Over-the-counter (OTC) medicines
• Healthcare and wellness products
• Medical devices and healthcare accessories

All products displayed on the website are subject to availability.

3. Prescription Medicines

Certain medicines require a valid prescription from a registered medical practitioner.

By uploading a prescription, you confirm that:

• The prescription is genuine and valid.
• The prescription belongs to the person for whom the medicine is being ordered.
• The information provided is accurate.

PharmaOneBD reserves the right to refuse, cancel, or delay any order if a prescription cannot be verified or does not comply with applicable laws and regulations.

4. Account Registration

To access certain services, you may need to create an account.

You agree to:

• Provide accurate information.
• Keep your account credentials confidential.
• Accept responsibility for all activities under your account.
• Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms & Conditions.

5. Pricing and Payments

• All prices are displayed in Bangladeshi Taka (BDT).
• Prices may change without prior notice.
• Payment can be made through available payment methods displayed on the website.
• Orders will be processed only after successful payment confirmation, except for Cash on Delivery orders where applicable.

6. Order Acceptance and Cancellation

PharmaOneBD reserves the right to:

• Accept or reject any order.
• Limit quantities of products purchased.
• Cancel orders due to stock unavailability, pricing errors, suspected fraud, or legal restrictions.

If an order is cancelled after payment has been made, the amount will be refunded according to our Refund Policy.

7. Delivery Policy

• Delivery times are estimates and may vary depending on location and circumstances.
• Delays may occur due to weather conditions, public holidays, or unforeseen events.
• Customers are responsible for providing accurate delivery information.

8. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

For health and safety reasons, certain products, including medicines and personal care items, may not be eligible for return unless the item is damaged, defective, or incorrectly delivered.

9. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.
• Upload false or misleading information.
• Attempt to gain unauthorized access to the website.
• Interfere with the website’s functionality or security.
• Violate any applicable laws or regulations.

10. Medical Disclaimer

Information provided on PharmaOneBD is for informational purposes only and should not be considered medical advice.

PharmaOneBD:

• Does not diagnose medical conditions.
• Does not replace professional medical consultation.
• Encourages users to seek advice from qualified healthcare professionals before using any medication or healthcare product.

11. Intellectual Property

All content on this website, including but not limited to:

• Logos
• Text
• Graphics
• Images
• Icons
• Software
• Website design

is the property of PharmaOneBD and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, PharmaOneBD shall not be liable for:

• Any indirect, incidental, or consequential damages.
• Loss of data, profits, or business opportunities.
• Delays or interruptions in website services.
• Errors or inaccuracies in product descriptions or content.

13. Third-Party Links

Our website may contain links to third-party websites. PharmaOneBD is not responsible for the content, privacy practices, or services provided by such websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

15. Changes to Terms & Conditions

PharmaOneBD reserves the right to modify these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised Terms & Conditions.

16. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the People’s Republic of Bangladesh.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

17. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

PharmaOneBD
Website: www.pharmaonebd.com
Email: pharmaonebd@gmail.com
Phone: +8801335663399
Address: Kazir Dewri, Lane No. 2, Chattogram